We value the trust you place in us and recognize the importance of information privacy.
Pixis Services are designed for businesses and are not intended for personal/ individual use. We, hence treat most individuals who contact us about our services, including all visitors (except visitors who are end users) and Platform Users, as individuals acting as business representatives rather than in their personal capacity. To the extent we process the personal information of end users, we do so in our capacity as a service provider/processor in pursuant of the contractual arrangements with our business customers that may include the advertiser, publisher, and/or their agents who are the data controllers of your data and who may use this information for their lawful advertising purposes to provide you with a more tailored online advertising experience.
‘Personal Information’ for non-residents of the European Economic Area (other than California residents) means any information that can be used to identify, contact, or precisely locate a person, including name, email, address, and telephone number.
‘Personal Information’ for residents of the European Economic Area means any information relating to an identified or identifiable natural person; an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural, or social identity of that natural person. This includes IP address and advertising ID (IDFA/AAID).
‘Personal Information’ for residents of California means information that identifies a particular California consumer or household, including, without limitation, name, unique personal identifier, online identifier, geolocation data, professional or employment-related information, or other information as defined in the CCPA. This includes IP address and advertising ID (IDFA/AAID).
‘Non-Personal Information’ means information not included in the definition of Personal Information, such as pages or ads visited, time spent on pages, browser and device type, and referring and exit pages.
‘Data Controller’ refers to entities including advertisers and publishers with whom you may have shared any data which alone or jointly with others determines the purposes and means of the processing of personal information.
‘Personal Data Breach’ means a breach of security leading to the accidental or unlawful destruction, loss, alteration, unauthorized disclosure of, or access to, personal information transmitted, stored, or otherwise processed in connection with the provision of the Pixis Services.
In general, there are three categories of information we collect:
Personal Information collected is either by consent or performance of a contract/agreement with you and/or for any pre-contractual obligations thereof. This Personal Information includes, but is not limited to, name, email id, address, and contact number.
When you provide personal information directly to us, this information is used by Pixis solely for the purposes identified at the point you provide it.
Information we collect may be transferred, stored, used, and/or processed as follows:
Contact information When you contact us through the ‘Contact Us’, ‘Book A Demo’, ‘Get Access’, and ‘Subscribe’ buttons on the website, register for a Pixis-sponsored marketing event either using a landing page or event management provider, or become a platform user of the Pixis services, you will be asked to provide us with certain personal information about yourself which may include your name, email address, name of your organization, or contact number. Consistent with any permissions you may have communicated to us, we may use this information to directly communicate with you for marketing and promotional purposes via emails, notifications, or other messages and to communicate with you for research purposes, including via emails, notifications, or other messages. Platform Users may also receive communications concerning Pixis product updates, training sessions, events, or webinars. If you want to stop receiving such materials from Pixis, you may follow the unsubscribe instructions at the bottom of each email.
Billing information In certain circumstances, to use the Pixis services, you may be required to provide additional information, which may include a name, credit card number, and expiration date. Pixis uses this information to process payments. In certain circumstances Pixis uses third-party service providers to manage credit card processing.
User activity data In an ongoing effort to improve the website and the Pixis services, we automatically collect certain information when visitors visit the website and when platform users use the Pixis services (collectively, the “User Activity Data”). This information may include IP address, browser and device type and language, referring and exit pages and URLs, date and time, amount of time spend on pages, what sections of the Website Visitors visit, and other similar aggregate user data concerning your use of the website and the Pixis services. We may use this data to manage and improve your experience using the Website and the Pixis services. In some areas of the world, certain user activity data may be considered as personal information. In this case, we comply with applicable laws regarding our use and processing of personal information.
Service data In connection with providing the Pixis services and serving ads to end users, Pixis collects system connection information, such as the incoming IP address for each end user (“Service Data”). Pixis utilizes this data to support the Pixis services, including maintaining platform security and availability, fraud detection, and resolving ad serving errors.
Ad interaction data When end users interact with ads generated using the Pixis services, we may collect information on behalf of Pixis’s customers, which may be the advertiser, publisher, advertising agency, and/or their agents. Data collected through interaction with Pixis services may include time spent viewing an ad, page views, video views, number of ads clicked, IP address, device ID, GPS coordinates, advertising identifiers (IDFA/AAID), Personal Information that you affirmatively elect to share with us through text field forms, and other information about your interaction with the ads (‘Ad Interaction Data’). We may also use the information internally to improve the functionality of the Pixis services.
Purposes for which we seek your consent We may also ask for your consent to use your personal information for a specific purpose that we communicate to you.
We may share your information at your direction or as described below at the time of sharing.
Customers We share user activity and ad interaction data with our customers, who may use this information for their lawful advertising purposes to provide you with a more personalized online advertising experience. We follow customer instructions concerning sharing and disclosing this data, including any applicable terms in our customer agreement or customers’ use of the Pixis services.
Third-party service providers Pixis may share your information with third-party service providers that support us in delivering the Pixis services to our customers. We may also share your information with companies that help us operate and market the Pixis services, such as billing our customers, analyzing our website visitors, providing customer and technical support, database, analytics, hosting services, and other operational support. We ensure that such service providers are contractually required to protect your personal information at all times.
To comply with the law Pixis may disclose your information to courts, law enforcement or governmental authorities, or authorized third parties if and to the extent we are required to do so by law, regulation, or legal process.
To enforce our rights, prevent fraud, and for safety Pixis may use personal information to protect and defend the rights, property, or safety of Pixis or its customers, including enforcing contracts or policies or in connection with investigating and preventing fraud or security issues.
Corporate affiliates Pixis may share data with its corporate affiliates, its parents, and/or subsidiaries.
Others Pixis may also disclose your information under circumstances not mentioned here with the prior consent of the person or third-party that submitted the information to us.
Marketing communications You may choose to sign-up for marketing or other communications from Pixis on the website. Should you choose to unsubscribe from any lists for which you registered, you may do so by following the instructions on how to unsubscribe provided in all Pixis communications or by emailing [email protected]
Pixis uses reasonable technical and organizational security measures to safeguard personal information submitted to us voluntarily through our website or the Pixis services or collected through interactions with the Pixis services. However, no security measures are perfect or impenetrable. We cannot control the actions of third parties with whom you elect to share your personal information, and we cannot accept liability for improper access to that data. We cannot guarantee that only authorized persons will view your personal information. We cannot ensure that the information you share on our website and/or through Pixis services will not become publicly available.
Personal data breach notification In the event that your information is compromised, we will notify you and competent supervisory authority(ies) within 72 hours via e-mail with information about the extent of the breach, affected data, any impact on the service, and Pixis’s action plan for measures to secure the information and limit any possible detrimental effect on the data subjects.
This is an Important Notice to All Non-Indian Residents.
Our servers are located in Mumbai, India, and London, UK. If you are located outside of India, please be aware that any information provided to us, including personal information, will be transferred from your country of origin to India, to enable us to provide Pixis services to you. Your decision to provide data to us, or to allow us to collect such data through our website or the Pixis services, constitutes your consent to this data transfer. If you do not consent to this data transfer, do not submit personal information to Pixis. If you would like Pixis to access, correct, amend, delete, or export any personal information that you have shared with Pixis, please email [email protected]
Pixis does not sell the Personal Information collected for commercial purposes.
The Website is not intended for children under 18 years of age. You must be at least 18 years old to use the website and/or the Pixis services. We do not knowingly collect personal information from any child under 18 years of age. If you are under 18 years of age, do not use the Pixis services, and do not provide any personal information to us. If you are a parent of a child under 18 years of age and become aware that your child has provided personal information to Pixis, please contact us at [email protected], and you may request access, correction, deletion, and/or objection rights.
Our website and the ads we serve on behalf of customers may, from time to time, contain links to external websites. Pixis encourages you to review the privacy and security policies of any externally linked websites whose information practices may be different from ours. Pixis assumes no responsibility or liability for the information, collection, and disclosure practices of any external websites that a visitor can access through the website or the Pixis services. Please check the privacy policies of these external websites before you submit any personal information or other information to them.
You may exercise your rights of access, rectification, object, transfer, restriction, and erasure by contacting us at [email protected]. Please note that we may ask you to verify your identity before responding to such requests. If you make a request, we will respond to you as soon as possible. You have the right to complain to a Data Protection Authority about our collection and use of your personal information. For more information, if you are in the European Economic Area (EEA), please contact your local data protection authority in the EEA. In order to exercise any of your rights under the CCPA, and if you are a California resident, you (or a person registered with the California Secretary of State that you authorize to act on your behalf) can contact us at [email protected].
or by emailing at: [email protected]
Our Data Protection Officer (DPO) provides help and guidance to ensure we apply good practice standards for protecting personal information. You can reach our DPO by email at [email protected] to submit inquiries regarding personal information, privacy, and security.
Pixis and Pixis Analytics’ use and transfer of information received from Google APIs to any other app will adhere to Google API Services User Data Policy, including the Limited Use requirements.